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Our strength is amplified with collective action, and you can help make a difference with Washington Advocates of Deaf & Hard of Hearing right now! The support we receive is a huge driver of the good work we do in addressing some of society’s most challenging problems. Get in touch today and join our community in making a lasting impact.


Office Manager

Status: Non-supervisory, at-will, and non-exempt employee, reporting directly to the Executive Director.
Hours: Full Time 35+ hours per week (10 am to 5 pm)
Compensation: $18.00 per hour
Benefits: Health Insurance coverage
Location: Vancouver, WA

POSITION OPENING: Washington Advocates of Deaf and Hard of Hearing (WADHH) is seeking Office Manager who are fluent in American Sign Language (ASL) and have experience of Bilingual/Bicultural. Office Manager will be working with Deaf, DeafBlind and Hard of Hearing community members and WADHH staff. Interested candidates should submit a cover letter and resume to the Executive Director by emailing to

Background: WADHH is a non-profit organization serving diverse communities within Washington State and cover four regional centers, which are Vancouver, Spokane, Tri-Cities and Yakima. WADHH’s mission is to serve and empower the Deaf, DeafBlind and Hearing loss communities to meet their educational, technical, and social needs, while respecting their language and culture. 

Job Description:

  1. Secretarial Tasks: Perform editing, scanning, typing and mailing correspondence and documents for the WADHH staff and the Board; prepare and edit any letters or reports as dictated by the Executive Director.  Distribute mails to appropriate staff.  File materials and receipts in the file boxes and maintain the filing systems.

  1. Bookkeeping: Under the direction of the Executive Director, maintain accounting using QuickBooks software, track cash flow and donations.  Maintain general billings by sending the payment, and work with the Executive Director to verify on any bills paid, including unpaid ones, and receipts for purchased items for Region Services Centers.

  1. Cleaning and Office Supplies: Maintain the inventory of cleaning and office supplies for all three regions, order items within the budget as given by the Executive Director and file all receipts for the monthly report.

  1. Payee Services: Maintain any general billings for clients, records any payments and their agreements, and file them in appropriate folders. Follow up with the Executive Director’s approval upon client’s request of additional allowance.

  1. Information and Referral (I&R): Assist visitors in person and people on the phone with information pertaining to the Center, including all four regions, its programs, and the community at large. Provide referrals as appropriate and refer them to contact Community Advocates as needed. Records all contacts on client contact sheet, which will be used for monthly report (IR).

  1. Indirect Services: Greet walk-in clients, consumers, community, handle basic questions and inform appropriate staff of visitors.  Record number of walk-ins and other people on the I&R spreadsheet for statistical purposes. Answer calls coming in on the VideoPhone, TTY and voice lines, and inform appropriate staff of calls via Skype or email. Forward any sign-mails or emails to appropriate staff as needed. Record concise phone messages and accurate phone numbers. Log in contacts for statistics for the monthly report (I&R).

  1. Community Room Use: Schedule reservations for the use of the WADHH’s multipurpose room, record any payment made for reserving the community room, track room use statistics and track key loans. Any checks made should be filed in the Executive Director’s folder.

  1. Sale and Supply of Merchandise: Explain to consumers on available devices upon their requests. Make sales and records transactions accurately, track the inventory of supplies, and submit monthly report to the Business Manager with any sold items and need to re-order devices as needed and any payment made should be filed in the Business Manager’s folder as well.

  1. Interpreting Services: Maintain contact information by ensuring all information is all updated. Communicate with the President of WADHH and Executive Director with any invoices, complaints, scheduling interpreters, updating paperwork or any change plans with the interpreting services.  

  1. Assisting Office Hours – When appropriate, open and lock up the Center and follow the procedures of opening/closing.  Ensure all is secure, including the ADT system, before leaving. 

  1. Other Duties: Perform other duties as assigned by the Executive Director.


Community Advocate

Status: Community Advocate Reports to Executive Director
Hours: Full Time 35+ hours per week (10 am to 5 pm)
Starting at: $39,000.
Benefits: Health Insurance coverage
Location: Spokane, WA

Background: WADHH is a non-profit organization serving diversity communities within Washington State
and covers four regional centers, which are Vancouver, Spokane, Tri-Cities, nd Yakima. WADHH’s mission
is to provide culturally accessible and empowers diverse Deaf, DeafBlind, and Hearing loss communities
to meet their educational, technical, and social needs while respecting their language and culture. Equal
Employment Opportunity: WADHH values the diverse employees. Members of Deaf, DeafBlind, or Hard
of Hearing communities who identify as Black, Indigenous and People of Color (BIPOC) and LGBTQI are
strongly encouraged to apply.
Community Advocate Description: Community Advocate makes an independent case decision involving
the preparation of client objectives and goals and will determine their own work methods within
Federal, State, and Agency guidelines.
Responsibilities include:

• Identify the needs of clients for resources and services.

• Community Advocate assists clients with the needs of the employment services.

• Identify economic, social cultural, physical, and environmental factors which support or limit family or
independent functioning.

• Identify needs requiring services and supports or enables clients to resolve needs individually or
through referral to appropriate resources.

• Utilizes applied principles of casework and monthly reports.

• Occasional travel to several counties and provides outreach services as required.

Qualification Requirement:
• Fluency in American Sign Language

• Experiences in communication and presentation skills

• Experiences of utilizing Microsoft Word, PowerPoint, Excel, and Google Drive

• Bachelor’s Degree
relates to the social services, human services, behavioral science or relates field (may consider years of
work experiences equivalent to the BA degree)

• Must possess a valid Driver’s License and vehicle within six (6) months of hired.

• Requires completing the fingerprinting process and background check Position Salary and Benefits.

• Compensation based on experience and dependent on the organization’s operating budget, starting at

• WADHH provides the opportunity for employees to participate in medical, dental and vision insurance
programs. Vacation and sick leave are also provided. WADHH may be willing to cover some expenses for
re-locating as needed if hired. 

How to apply:

1. Submit a cover letter explaining why you want to apply for the Community Advocate position

2. Submit a resume and three reference letters

3. “I read Community Advocate position for Deaf and Hard of Hearing communities” in the subject line
without quotation.

4. Email to with all three steps above.


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VP (360) 334-5740 Voice: (360) 314 - 6971

301 Southeast Hearthwood Blvd
Vancouver, WA 98684

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